TERMS AND CONDITIONS
The below terms and conditions of the South Sydney Rabbitohs Membership are relevant to the purchase of 2025 Membership. Terms and conditions and Membership entitlements are subject to change and are at the discretion of the Club.
JUNIOR MEMBERSHIP
To be eligible for Junior Membership you must be under 16 years as of 1 January 2025. Date of birth must be provided when purchasing a Junior Membership. Children under 5 are admitted free of charge when not occupying a seat.
CONCESSION MEMBERSHIP
A Concession is available to students aged 16 years and over (as of 1 January 2025) or Pensioners holding a Centrelink Card. A Concession is not available to those on unemployment benefits or Seniors Card holders. You may be required to present your Concession ID upon entry to the ground.
FAMILY MEMBERSHIP
Family Memberships include two adults and one junior (under 16 as of 1 January 2025). Additional family juniors are added on at a discounted rate (up to 5 additional juniors). Family Membership discounts are only applicable to Accor Stadium ticketed Memberships.
RESERVED SEAT HOLDERS
Reserved seat holders will be advised of a renewal period each year and a cut-off date for renewal of their existing seat. Any seats not renewed by the cut-off date will be made available for Members wishing to purchase or change their seat location. Cut-off dates are strictly adhered to ensuring that all Members are serviced appropriately.
GAME DAY ENTITLEMENTS AND TERMINOLOGY
- Home Game –a game where the Rabbitohs are named the first team, 12 home games are played in a season.
- Away Game – a game where the Rabbitohs are named the second team, 12 away games are played in a season across multiple states.
- Reciprocal Match –is an Accor Stadium away game that Members have access to, if applicable for the 2025 season.
- Reserved Seat –an allocated reserved seat for home games at Accor Stadium and reserved section access at applicable reciprocal games.
- General Admission –entry to the venue to be seated in non-reserved areas.
- Ticketed Members –Members who receive entry to at least three NRL fixture games in the 2025 season.
- Non-Ticketed Members –Members who receive into less than three NRL fixture games in the 2025 season.
MAJOR RUGBY LEAGUE MATCHES INCLUDING FINALS TICKETING ENTITLEMENTS
Priority One – All Ticketed Members receive priority access to all major Rugby League matches (including Grand Final, State of Origin and Finals matches we participate in). Members will be given an NRL AAN code to access Grand Final tickets.
Priority Two – All Members receive access to all major Rugby League matches (including Grand Final, State of Origin and International matches) before the general public but after ticketed Members. Members will receive a code to access tickets.
MEMBER CARD REPLACEMENTS
If a Membership card is lost, the Member will be required to contact the Club to organise a replacement card at a fee of $10 per card. In the instance of a stolen Membership card, the card will be replaced at no cost upon provision of a police report or statutory declaration.
CHANGE OF ADDRESS
Members who do not advise the Club of a change of address will be charged an additional $20 if a replacement Membership pack or card is required.
MEMBERS POST MATCH FUNCTION
Entry to the Members Post Match Function at Accor Stadium is not guaranteed as the capacity of the function space is restricted. Members must have a valid 2025 Membership card to gain entry to the function. Post-Match Functions will be held at Accor Stadium on Friday, Saturday and Sunday night games (subject to change).
CANCELLATIONS, REFUNDS AND DOWNGRADES
Refunds are not available on Memberships or additional products purchased from the Club except if relevant to our Hardship Policy. If you need to cancel your Membership and are approved to do so by the Club, you will be charged a $40 Member pack fee if your Member pack has already been processed.
The Club is not liable to you for any loss or damage you suffer as a result of the 2025 NRL Premiership Season matches being cancelled, postponed or changed (including venue change). Membership applications will be processed as received and cannot be withdrawn. All cancellation and/or downgrade requests are at the discretion of the Club.
ROLLING RABBIT PAYMENT PLAN
By electing to pay via the Rabbitohs Rolling Rabbit Payment Plan you agree to the full Terms and Conditions of this program. For full details please refer to the below section of this page.
GST
All prices listed on this site include GST.
PRIVACY
The Club recognises the importance of your privacy. All information collected will be handled in accordance with the National Privacy Legislation. For full details of our privacy policy, click here.
VENUE REGULATIONS
Membership rights are subject to the operating policies and ‘Conditions of Entry’ of any venue that the South Sydney Rabbitohs play at, including but not limited to; Central Coast Stadium, Accor Stadium & Sydney Cricket & Sports Ground Trust Venues.
MEMBERSHIP EMAILS
The Membership Team send regular emails with updated Club information. Please ensure you have updated your details and preferences on your Rabbitohs Account or with the Membership team to ensure you receive the most up to date information.
HARDSHIP POLICY
Members experiencing financial difficulties may request a partial or full refund and are invited to write to the Membership team, Locked Bag 1908, Matraville NSW 2036 or at [email protected]. Please detail the circumstances with supporting evidence. Such requests should be made prior to the conclusion of the 2025 season and will be considered on the basis of inclusions and benefits already received.
MEMBER CO VOTING RIGHTS
To be eligible for Member Co. Voting Rights you must be 18 years or older and must have paid for your Membership on or prior to 31 December, for the last three consecutive years. Terms and Conditions apply.
MEMBER CODE OF CONDUCT
Rabbitohs Members are expected to adhere to the Code of Conduct. Members requesting a hard copy of the Code of Conduct should contact the Membership Team. The South Sydney Rabbitohs Football Club reserves the right to decline or cancel Membership at any time.
RABBITOHS MEMBERSHIP TEAM CONTACT DETAILS
WEB: membership.rabbitohs.com.au
PHONE: 02 8306 9922 9am-4pm Monday-Friday
ROLLING RABBIT TERMS AND CONDITIONS
1. By signing with the Rolling Rabbit Payment Plan, you authorise the South Sydney Rabbitohs to arrange a transfer of funds from your nominated credit card an amount applicable to your Membership type and at the nominated intervals as advised in point 4.
2. Members will be given at least 14 days’ notice in writing of changes in the new amount of their next season’s Membership and to the terms of the South Sydney Rabbitohs agreement. If you do not wish for your Membership to roll over into the following season, you will be required to opt out in writing in September before the new payments start.
3. Rolling Rabbit Memberships cannot be cancelled or downgraded once the new season’s payments have begun.
4. For Members opting into the Full Payment option, full payment will be debited on receipt of your Membership application. For Members opting into the Monthly Payment Plan option, the first instalment will be debited on receipt of your Membership application, with 11 further instalments deducted once per month. If you renew/join after the initial September/October rollover date using the Monthly Payment Plan option, your first deduction will equal the sum of months passed to bring you into line with the Rolling Rabbitohs Payment Plan.
5. If any payments fail to transfer between institutions on the nominated date of payment, further attempts will be made in an attempt to clear the fund transfer.
6. If your payment is returned or dishonoured by your financial institution, communication will be sent requesting immediate payment. Any fees levied to you by your financial institution will be payable by you.
7. The South Sydney Rabbitohs may suspend or cancel your Membership if on two consecutive occasions your financial institution does not honour the payment drawing. We will notify you in writing should your Rolling Rabbitohs Payment arrangement be suspended or cancelled.
8. It is your responsibility to ensure that: (a) the account details you have provided are correct, including notification should the expiry date change; (b) you have sufficient clear funds available in the nominated account on the scheduled drawing date.
9. If you believe that a withdrawal has been initiated incorrectly, please contact the Membership Team on 02 8306 9922.
2025 MEMBERSHIP PACK
For the 2025 season Adult, Concession and Junior Members get the choice to select their Members pack during their renewal process. There are three options: Pack A, Pack B and Premium Pack (additional $60).
If Rolling Rabbit Members don't select a pack before their Membership renews for 2025, then Pack A will be sent as the default pack. Pack changes won't be available after the renewal process has occurred.
2025 MEMBER ADD-ONS TERMS & CONDITIONS
General Terms
1.1. These Terms and Conditions govern the purchase and use of tickets and add-ons for events and experiences associated with the South Sydney Rabbitohs Football Club.
1.2. By purchasing a ticket or add-on, you agree to be bound by these Terms and Conditions.
Red and Green Ball
2.1. The date for the Red and Green Ball is not locked in and may vary.
2.2. If the event date does not suit the ticket purchaser, refunds will be offered.
2.3. To be eligible for a refund, purchasers must contact the Club a minimum of 4 weeks prior to the event.
2.4. If purchased as a gift, all relevant information will be sent to the purchaser.
2.5. This event is open to individuals aged 18 years or older.
Season Launch
3.1. The date for the Season Launch is not locked in and may vary.
3.2. Refunds will be offered if the event date does not suit the ticket purchaser.
3.3. To be eligible for a refund, purchasers must contact the Club a minimum of 4 weeks prior to the event.
3.4. If purchased as a gift, all relevant information will be sent to the purchaser.
3.5. This event is open to individuals aged 18 years or older.
Guard of Honour Experience
4.1. The Guard of Honour Experience is available at a limited selection of South Sydney Rabbitohs home matches, chosen at the discretion of the Club.
4.2. Refunds will be offered if the selected date does not suit the ticket purchaser.
4.3. To be eligible for a refund, purchasers must contact the Club a minimum of 4 weeks prior to the match.
4.4. This experience is only available for regular season matches.
4.5. If purchased as a gift, all relevant information will be sent to the purchaser.
4.6. This experience is open to all ages; junior participants must be accompanied by an adult.
USANA High Performance Centre Tours
5.1. Tours will take place at the discretion of the Club on a limited basis.
5.2. Tours will try to be taken on training days. Training days are at the discretion of the Club, and tours may proceed even if no training is held.
5.3. Refunds are available if none of the available dates can be attended.
5.4. A booking window will be provided to select a date for those who have already purchased the tour.
5.5. If purchased as a gift, the email address used for purchase will receive all correspondence regarding the tour.
Queensland Add-On
6.1. Match access and Member Event entry are subject to availability.
6.2. The Member Event is at the discretion of the Club.
6.3. Magic Round is excluded from this Add-on.
6.4. Benefits include:
- Access to redeem two tickets for Rabbitohs Queensland away matches, excluding Magic Round. Tickets can be redeemed for one match or two separate matches.
- Ticket access is for the Rabbitohs Away Bays.
- Access to a Members exclusive Rabbitohs Event in Brisbane.
- Access to one General Admission ticket for a Rabbitohs Accor Stadium home match.
6.5. Further information will be sent regarding Queensland match information during the 2025 season.
P1 Parking Pass
7.1. The P1 Parking Pass will be sent out before the first home match where it is eligible to be used.
7.2. Pricing is subject to change based on the number of matches played at Accor Stadium.
Contact and Refunds
8.1. To request a refund or for any other inquiries, please contact the Club directly.
8.2. All refund requests must be made in accordance with the relevant section of these Terms and Conditions.
Changes to Terms and Conditions
9.1. The Club reserves the right to amend these Terms and Conditions at any time.
9.2. Any changes will be communicated to ticket holders via email or other means.
RABBITOHS $20 MERCHANDISE VOUCHER
As part of Adult, Concession and Junior Memberships, Members receive a $20 merchandise voucher to use on the Rabbitohs Shop. This voucher is not applicable for cost of shipping and expires on 1 September, 2025.